After massive IT outage for airlines and health care, officials see signs of recovery (2024)

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After massive IT outage for airlines and health care, officials see signs of recovery (1)

July 19, 2024 at 9:27 p.m. EDT

|Published July 19, 2024 at 3:16 a.m. EDT

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Federal officials expect transportation systems will largely return to normal operations by Saturday, following a massive IT outage for Windows users that knocked out systems for transportation, delivery and health care.

Airports on Friday were crowded with stranded travelers as major U.S. airlines grounded flights. Several health-care providers delayed some scheduled procedures. Emergency 911 call service was disrupted in some areas.

Key updates

  • Buttigieg says transportation systems returning to normal but issues remain

  • What caused the Windows outages affecting flights, companies around the world

  • Health services and hospitals impacted by outage

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Here's what to know:

Businesses around the world reported issues with Microsoft Windows overnight Thursday into Friday, with users citing “blue screen of death” (BSOD) errors. At least some systems resumed functioning shortly afterward, but companies across multiple industries were affected.

Following cancellations or delays for thousands of flights, the problems seem to be receding gradually, Transportation Secretary Pete Buttigieg said in a television interview. “We’re hopeful that we’ll get to something much more resembling normal by the time we get to tomorrow,” Buttigieg told CNBC.

“This is not a security incident or cyberattack,” CrowdStrike CEO George Kurtz wrote on X early Friday. Earlier, American Airlines said “a technical issue with CrowdStrike” had affected “multiple carriers,” causing it to ground all departing flights.

Microsoft, in a post on X at 6:46 a.m. Eastern time Friday, said that “the underlying cause has been fixed, however, residual impact is continuing to affect some Microsoft 365 apps and services.”

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Skip to end of carousel

Here's what to know

Businesses around the world reported issues with Microsoft Windows overnight Thursday into Friday, with users citing “blue screen of death” (BSOD) errors. At least some systems resumed functioning shortly afterward, but companies across multiple industries were affected.

Following cancellations or delays for thousands of flights, the problems seem to be receding gradually, Transportation Secretary Pete Buttigieg said in a television interview. “We’re hopeful that we’ll get to something much more resembling normal by the time we get to tomorrow,” Buttigieg told CNBC.

“This is not a security incident or cyberattack,” CrowdStrike CEO George Kurtz wrote on X early Friday. Earlier, American Airlines said “a technical issue with CrowdStrike” had affected “multiple carriers,” causing it to ground all departing flights.

Microsoft, in a post on X at 6:46 a.m. Eastern time Friday, said that “the underlying cause has been fixed, however, residual impact is continuing to affect some Microsoft 365 apps and services.”

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After massive IT outage for airlines and health care, officials see signs of recovery (58)After massive IT outage for airlines and health care, officials see signs of recovery (59)

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After massive IT outage for airlines and health care, officials see signs of recovery (60)

After massive IT outage for airlines and health care, officials see signs of recovery (61)

After massive IT outage for airlines and health care, officials see signs of recovery (2024)
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