Fanduel Stardust Charge On Debit Card (2024)

FAQs

Why won't FanDuel accept my debit card? ›

Why was my deposit declined? FanDuel wants to make sure you can easily get money into your account and get right into the action. Just like online shopping, double check to make sure the name, card number, expiration date, security code, and state/zip code all match the account information associated with your card.

If you are not satisfied with how we respond to your question or complaint, please raise a dispute with us by providing full written details of your grievance to us via email at casino@fanduel.com for Casino-related disputes or sportsbook@fanduel.com for Sportsbook-related disputes.

However, you may use your credit or debit card to fund other FanDuel payment methods like Play+ and PayPal. While FanDuel in most states allows Visa and Mastercard deposits, FanDuel does not offer those options for withdrawals. Credit and debit card deposits are instant and the bookmaker doesn't charge any fees.

Bank, Venmo, PayPal or other account problems:

You're only able to withdraw funds to accounts you've used to deposit. Let's say you deposited with your bank account, but want to withdraw with PayPal. In this case, you'd need to make a deposit with PayPal first in order to safely authorize future withdrawals.

For your account security and protection, withdrawal requests can take up to 48 hours for approval. Once approved, Online Banking, Debit Card, Venmo, PayPal, and FanDuel Prepaid Play+ withdrawals will process in as little as one hour (but can sometimes take up to five business days, depending on the bank).

If the claim is invalid, the dispute will go no further and no chargeback will occur. Most banks, however, extend the benefit of the doubt to their customers and will allow the chargeback in most cases, so long as the customer's reason for the dispute falls under one of the approved categories.

The chargeback process depends on the deposit method you use. If a gambler used an electronic or bank transfer, they could file a dispute with their banks directly.

Traditional refunds come directly from the merchant. With disputes, though, the bank pays the consumer upfront. They then claw back the transaction amount from the merchant's account.

Select “Live Chat" at the bottom-right of this screen to get answers from our agents. Social Media: Send us a DM on Twitter at our support handle @FanDuel_Support, or a private message on Facebook. The team is available from 8:00AM-12:00AM ET every day, and aims to respond to all messages within an hour.

You will need an existing card on file that has been previously used to make a successful deposit into your account before you will be able to make a debit card withdrawal. The maximum amount you can withdraw per transaction is $10,000. We recommend requesting a wire withdrawal for transactions over $10,000.

What banks don't allow FanDuel deposits? ›

DraftKings: A favorite among sports fans, DraftKings permits Visa, Mastercard, and Discover, giving bettors a variety of secure payment alternatives. FanDuel: Serving a diverse audience of bettors, FanDuel welcomes Visa, Mastercard, Discover, and American Express, offering an extensive range of payment methods.

If you aren't able to use your card on file for this withdrawal type, it may be because your card brand or payment issuer hasn't approved instant payout withdrawals for DraftKings. Learn about the different options for withdrawing by viewing "Withdrawing from DraftKings - Overview".

Making Deposits with Cash App Card

Once your Cash App Card is linked, you can use it to deposit funds into your FanDuel account just like any other debit card.

FanDuel uses a verification agency to confirm your name, date of birth, and social security number. It's possible that available records could have old information, so we'd suggest trying a previous address. If successful, we can then look to get your address changed on our records.